How My Council Services can help you
Every local authority transformation project that we have been involved in has been driven by a desire to transform not just one service area, but to deliver consistent improvements and efficiencies across the entire business, rethinking and reengineering the way the whole business operates. My Council Services Site Licenses presents a very efficient means to enable this from a technology enablement standpoint.
The design, planning and rollout of an organisation-wide transformation programme in a local authority is a complex project involving many moving parts and a wide cast of stakeholders, from the chief executive out to every customer, touching every council officer and elected member in between.
Trying to enact multiple high profile transformative deliveries across different departments in one go is a high risk strategy and diminishes the opportunity for organisational learning and incremental improvement. Instead, we recommend putting in place a planned series of delivery milestones, enabling individual service areas to transform their piece of the business in a structured way.