- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
We collect information about you when you request a demonstration of our products, register for one of our webinars or other events, sign up for our email newsletter, download a product from our website or contact us to ask for information about our products and services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with any other companies.
All the personal data we process for marketing purposes is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information may be located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email firstname.lastname@example.org. We maintain a suppression list of opted out emails in our SalesForce CRM system so that we can continue to manage email opt out preferences and keep a central record.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at email@example.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/
How to contact us
To find out more about how your information is used, how we maintain the security of your information, and your rights to access information we hold on you, please contact firstname.lastname@example.org.
Our Data Protection Officer is Darren Bird.
Our registered offices are at 7-8 The Shrubberies, George Lane, The Shrubberies, South Woodford, London, E18 1BD.