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Waste Management2019-01-18T09:26:06+00:00
Waste Management module

How the Waste Management module will help you

The My Council Services Waste Management capabilities can be implemented and used in three varying levels of functional scope:

  • Enterprise Waste Management deployment provides specific line of business functionality to manage the complete range and depth of all refuse, waste and recycling processes across the council.
  • Integrated Waste Management provides a comprehensive set of front and back office capability to manage the core recycling and waste management processes. It is also suited to situations where other waste-related IT applications are in use and to which My Council Services may well be integrated.
  • Know My Bin Day provides the council with a specific set of capability that enables the access to and management of refuse round collection data in order that this can be personalised and displayed for customers as part of a self-service offering.

These three tiers are described in more detail below:

Enterprise Waste Management

This module offers fully configurable and feature rich management of all aspects of local authority waste management processes including:

  • Bin type set up configuration
  • Bin collection data creation, import management, search and retrieval
  • Management and configuration of exception day
  • Display of bin collection routing
  • Bin collection tracking
  • Missing data matching with integration to LLPG data
  • Analytics
  • Mobile Waste Worker (priced separately per device)
  • Routed optimisation functions
  • Route planning and optimisation for waste collection schedules

Each subsequent optimisation process can be completed by the council, subject to appropriate training on the system. The Enterprise Waste Management product includes up to 500 individual optimisations.

The implementation of the Enterprise Waste Module will require additional consulting to ensure that the system is set up to meet the council’s specific requirements.

See Enterprise Waste Management on G Cloud

Integrated Waste Management

This module offers fully configurable and feature rich management of key components of our Enterprise Waste Management processes. The Integrated Waste Management module is appropriate in situations where the council is working with third party providers to deliver elements of their waste services.

Integrated waste management functions

  • Bin type set up configuration
  • Bin collection data creation, import management, search and retrieval
  • Management and configuration of exception day
  • Missing data matching with integration to LLPG data
  • Analytics
  • Integration to one additional third party waste management system. Additional integrations will be scoped and charged separately.

Contract management functions:

  • Contract type, set up and configuration
  • Creation of recurring license / contracts renewal intervals
  • Set up and configuration of sophisticated validation processes
  • Ability to integrate to third party application if required to enable dynamic data exchange (separately chargeable)
  • Set up and configuration of pro rata calendar based charging
  • Full range of payment processes enabled
  • Fully self service or assisted process supported
  • Configurable suite of customer notification e.g. to notify of upcoming renewal
  • Fully scalable platform capable of handing >100K simultaneous transactions
  • Transaction based reporting and analytics

The implementation of the Integrated Waste Module will require additional consulting to ensure that the system is set up to meet the Council’s specific requirements.

See Integrated Waste Management on G Cloud

Know My Bin Day

Enable customers to look up their domestic / trade and other subscribed refuse collection services. Includes the load of cleansed and complete round collection data (supplied by the council). Includes mobile app plugin and browser portal plugin. Re-loads of refreshed and updated round collection data can be completed by the Council. Abavus is happy to complete any subsequent data loads although this activity would attract a small consulting fee.

Service features

  • Customer self-service look up of collection schedule information
  • Bin collection data creation, import management, search and retrieval
  • Full analytics capability

Benefits

  • Supports and automates domestic and trade collection rounds information
  • Automatically manages collection exception days
  • Informs citizens of their next and last bin collection days
  • Can be fully integrated with 3rd party outsourced waste applications

See Know My Bin Day on G Cloud

What existing customers say about the Waste Management module

“We wanted to run the whole process digitally and automate processes where possible. The goal was to fully integrate Southend’s system with Veolia, providing an end-to-end solution. Customers can go online to report a raise of issues against the service, our contract is structured in such a way that the waste provider has specific service levels to respond to. This all happens without needing any back office intervention from the Council.”

Southend on Sea Borough Council

Who will benefit?

The Waste Management suite has been designed and developed specifically for UK local authority waste management functions and their selected delivery partners to enable modern and efficient waste collection and management services. It delivers all the required functionality from customer through to the crew in the cab.

Abavus can offer the waste management capabilities as a discreet technology offering for the waste services area; more commonly we are deploying the waste management capabilities as part of a wider enterprise roll out of the My Council Services platform. The great benefit of this approach is that it brings waste management functions into an integrated technology platform that is being used across the entire council and as such offers tremendous economies of scale as part of a full transformation programme.

Contact us to find out more
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