social-media

We help local authorities achieve channel shift and transformation

We provide public sector organisations with innovative smartphone and web platforms that enable self-service customer access, mobile working, digital transformation and channel shift.


The My Council Services platform is unique. It is the only fully synchronised, dynamically configurable and integrated multi-channel, customer self-service and mobile working platform.

Find out more about each module

contact centre module logo

Contact Centre

An easy-to-use, multi-channel customer contact interface
Risk Management module logo

Risk Management

Schedule inspections and manage reporting
Communication module logo

Communication

Configure messages for any group using any channel
Bookings and Appointments module logo

Bookings and Appointments

Create any type of booking or appointment
waste module logo

Waste and Recyling

Manage all aspects of refuse and waste management
Contracts Licensing module logo

Contracts and Licensing

Configure, deploy and manage contracts
customer digital access module logo

Customer Digital Access

A comprehensive customer self-service platform
mobile worker module logo

Mobile Worker

Eliminate the need for paper work orders or task sheets
case management module logo

Case Management

Systematically manage a case from creation to closure
Service Levels module logo

Service Levels

Design and deploy any type of service level templates

What our customers say about us

See how our customers have benefited from using our products

Book a demo

Contact us to book your demo or find out more about how Abavus could help you

 

Download the Ultimate Guide to Channel Shift white paper

Thank you for your interest in our Ultimate Guide to Channel Shift white paper. Please complete this form and click submit in order to access the white paper. We hope that you find it useful. 

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Download the Social Media Risk Management in the Public Sector white paper

Thank you for your interest in our Social Media Risk Management in the Public Sector white paper. Please complete this form and click submit in order to access the white paper. We hope that you find it useful. 

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Book a demo or ask a question
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Download our FREE Mobile Working ebook
  • Ten reasons why UK local authorities should invest in mobile working
  • How your staff will benefit from a move to mobile working
  • How to effectively manage the risks associated with mobile working
  • How Stafford Borough Council implemented an effective mobile working strategy
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