Date(s) - 04/07/2017
9:30 am - 3:00 pm
Hotel La Tour
Categories No Categories
Abavus annual Customer Advisory Board (CAB)
4 July 2017 from 9.30am-3pm, Birmingham
The CAB is a one day conference exclusively for current customers of the My Council Services platform. The CAB is a valuable opportunity for you to meet other local authority subscribers to the My Council Services platform and share ideas and best practice with them.
As a CAB attendee you’ll also be the first to hear about new developments that we’re planning for the My Council Services platform. The meeting is also a chance for us to get feedback from our most valued customers that we can then incorporate into our future plans for My Council Services. It’s always an enlightening and inspiring day and we very much hope that you will be able to join us.
What are the key benefits of attending?
- You’ll get an overview of the product and feature development roadmap for My Council Services and be the first to learn about new features that we’re planning for future versions.
- Other local authority users will explain how they’re using My Council Services for successful transformation activity and you’ll have an opportunity to share and disseminate best practice with the other delegates.
- You’ll be able to feedback to the Abavus development team on your experience of using the My Council Services platform and thus influence the way in which the platform is developed in the future.
- You’ll be able to meet the Abavus development teams in order to learn more about how your council can leverage the most from its use of the My Council Services platform.
09.30 – 10.00 Introduction & welcome
10.00 – 10.30 Customer Presentation 1 – Richard Edmunds, Torfaen County Borough Council, Strategic objectives and tactical wins in Local Government Transformation
10.30 – 11.00 Refreshment Break
11.00 – 11.30 Customer Presentation 2 – Monmouthshire County Borough Council, End-to-end digital processes for Waste & Recycling Services
11.30 – 12.15 The next generation customer portal (Mark Eves, Chief Solution Architect)
12.15 – 13.00 Lunch Break – A quality lunch will be provided
13.00 – 13.30 The state of digital transformation in UK Local Government, presentation of recent results from primary research
13.30 – 14.00 My Council Services – Interactive Customer Panel
14.00 – 14.45 My Council Services v7.3 – Product Update
14.45 – 15.00 Summary, Final Thoughts & Close
How do I book my place?
Attendance at the Customer Advisory Board is free and refreshments and lunch will be provided throughout the day. If you decide to stay overnight in Birmingham prior to the event then we’d be delighted if you would join us for an informal supper. Accommodation is not provided by Abavus. Details of rates and room availability can be found by contacting the venue direct on 0121 718 8000 or via www.hotel-latour.co.uk.
You can book your place directly here or for more information email firstname.lastname@example.org.
Bookings are closed for this event.