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What’s the future of channel shift?

Local authorities have been working towards a channel shift agenda for a long time now. Pretty much all the councils we deal with have wholeheartedly embraced channel shift, not just as a cost saving mechanism but also as something that offers real benefits to citizens as well as councils. So what’s the next step? How […]

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Are budget cuts a threat or an opportunity for your digital transformation project?

We recently conducted some research (download the full research paper to find out more) asking local government professionals to tell us about their experiences of channel shift and digital transformation in the current climate. In particular we were interested to know what barriers they faced when trying to implement digital transformation, and how they saw […]

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Dealing with resistance to digital transformation and channel shift

Implementing a successful channel shift strategy can be difficult for many reasons. One of the key factors that makes such projects complex is the number of different stakeholder groups that are involved. Any significant change-related project will always encounter resistance but channel shift project managers need to anticipate and respond to change from many different […]

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Six reasons why service-oriented line-of-business systems will struggle to survive in modern public service organisations

We’ve been delivering digital platforms to enable transformation and channel shift programmes for UK local authorities for five years now.  It’s been hard yet rewarding work and we have developed and continue to grow a critical mass of UK authorities benefiting from our solutions. We’re adding approximately one new site every few weeks and expanding the […]

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How to effectively manage the risks associated with mobile working

At Abavus we are big fans of mobile working. I firmly believe mobile working offers a massive opportunity for local government organisations, not only to reduce costs but also to speed up processes, work more flexibly and efficiently and significantly improve customer service. There’s benefit both for employees who tend to find it motivating and empowering, […]

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Download the Ultimate Guide to Channel Shift white paper

Thank you for your interest in our Ultimate Guide to Channel Shift white paper. Please complete this form and click submit in order to access the white paper. We hope that you find it useful. 

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Download the Social Media Risk Management in the Public Sector white paper

Thank you for your interest in our Social Media Risk Management in the Public Sector white paper. Please complete this form and click submit in order to access the white paper. We hope that you find it useful. 

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