social-media

Bookings and Appointments module

The Bookings and Appointments module delivers the ability for a local authority to create any type of booking and / or appointments process. This could be the booking of an appointment to meet with a Council Benefits Advisor or Housing Officer right through to the reservation of a municipal sports facility. The module has the capacity to enable both customer facing and internal facing processes. To that end it could be used to book internal assets such as meeting rooms.

As with all of the other My Council Services Modules the focus is on enabling the Council to configure and deploy booking and appointment processes without having to rely on recourse to the supplier for configuration changes or updates.

 

Find out more about each module

Contact Centre

Contact Centre

An easy-to-use, multi-channel customer contact interface
RiskManagement

Risk Management

Schedule inspections and manage reporting
Communication

Communication

Configure messages for any group using any channel
BookingsAppointments

Bookings and Appointments

Create any type of booking or appointment
Waste

Waste and Recyling

Manage all aspects of refuse and waste management
ContractsLicensing

Contracts and Licensing

Configure, deploy and manage contracts
Crowd Control HQ

Crowd Control HQ

Enterprise-level social media risk management
Customer Digital Access

Customer Digital Access

A comprehensive customer self-service platform
Mobile Worker

Mobile Worker

Eliminate the need for paper work orders or task sheets
Case Management

Case Management

Systematically manage a case from creation to closure
ServiceLevels

Service Levels

Design and deploy any type of service level templates

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Download the Social Media Risk Management in the Public Sector white paper

Thank you for your interest in our Social Media Risk Management in the Public Sector white paper. Please complete this form and click submit in order to access the white paper. We hope that you find it useful. 

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