social-media

Author Archive | Darren Bird

Dealing with resistance to digital transformation and channel shift

Implementing a successful channel shift strategy can be difficult for many reasons. One of the key factors that makes such projects complex is the number of different stakeholder groups that are involved. Any significant change-related project will always encounter resistance but channel shift project managers need to anticipate and respond to change from many different […]

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Five things that the 2015 local authority IT market taught us – lessons for 2016 and beyond

As a small but expanding local government technology provider we place great importance on formally evaluating our performance at the end of each year and planning our strategy for the coming year, as well as monitoring our performance throughout the year and making changes to the course we plot once we see how things are […]

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